Showing posts with label Microsoft. Show all posts
Showing posts with label Microsoft. Show all posts

22 April 2020

Azure IP Address Type Confusion

Azure throws IP addressing terms and mechanisms into a bit of a spin, and it is worth looking closely at the terminology used.


Those of us from a traditional infrastructure background remember two types of IP address allocation in earlier days:

  • Static
  • Dynamic


Static addresses were assigned to a network interface manually, by a server administrator. Dynamic addresses were distributed automatically, using the Dynamic Host Configuration Protocol (DHCP). There was actually a third, middle ground, called reservations. Reservations effectively ensured DHCP issued the same address to the same network interface every time, making it a dynamically configured static address of sorts.

Azure throws this into a bit of a spin for some techs, and it is worth looking more closely at the terminology used, as it seems familiar, but can mean different things to what one might otherwise assume.


So how does it work then?

At the OS level, Microsoft recommends that, except under very special circumstances, all network interfaces be set to use DHCP, so from the get-go, everything is dynamic to some degree.

At the Azure level, the terms private and public are applied, along with the terms static and dynamic.

Private IPs fall within the standard range of addresses reserved for private use:
  • 192.168.0.0 - 192.168.255.255 (65,536 IP addresses)
  • 172.16.0.0 - 172.31.255.255 (1,048,576 IP addresses)
  • 10.0.0.0 - 10.255.255.255 (16,777,216 IP addresses)
Public IPs are basically any address outside of those ranges. There are a few other reserved addresses, but we're not going to talk about those today.

In Azure, both private and public IPs can be either static or dynamic. However, the meanings for static and dynamic are not fully consistent between private and public addresses. 


Sum It Up


Here is the low down on how each configuration works within Azure:

Private IP
Static:

  • You select exactly which IP in the range you want.
  • Will it change? No. It will only be given back when the NIC it is assigned to is destroyed.
  • In the OS, NIC IP address is set to DHCP

Dynamic:

  • You let Azure select which IP in the range you get.
  • Will it change? No. It will only be given back when the NIC it is assigned to is destroyed.
  • In the OS, NIC IP address is set to DHCP

Public IP
Static:

  • You get whatever Azure allocates to you.
  • Will it change? No. It will only be given back when the Public IP Address resource it is part of is destroyed.
  • In the OS, NIC never sees this address. NAT is used to send traffic to the NIC's private IP address instead.

Dynamic:

  • You get whatever Azure allocates to you.
  • Will it change? Yes, potentially, but I don't remember the scenarios. I need to find out and edit this article.
  • In the OS, NIC never sees this address. NAT is used to send traffic to the NIC's private IP address instead.

Conclusion
So there you have it. Azure has four main types of IP address split between public and private, and dynamic and static. Understanding the difference is important, to ensure you get the result you want and don't waste time on tasks you don't need to. Now what happens if you want to assign multiple IP addresses to a single NIC? That's a question for another post.

22 February 2013

Microsoft Support - New Zealand

Kindly highlighted by Nathan Mercer from Microsoft New Zealand in a recent newsletter:


One of the most common questions we receive: What is the best way to contact Microsoft if you have a problem with a Microsoft product or service, or to ask a general question? This article is designed to give you a summary of the support options available to IT Professionals in New Zealand. Support options range from free support through to premium paid support.

Firstly let’s go through the options you can find on the web. On our recently-updated main support portal, you will find links highlighting our top support issues, top downloads, contact details, and can get support by product.


Talk to someone...

To contact Microsoft Customer Service about a specific problem you’re having, you can email our customer service team – they are surprisingly responsive, and are best briefed to deal with product information & pricing, product licensing, Microsoft event registration & details, Microsoft Profile management for email subscriptions, Product key generation, as well as general enquiries such as sponsorships, donations, business proposals, and even job opportunities.

If you would prefer to speak with a real person, you can call us free on 0800 800 004, between 7:30am and 9:00pm from Monday to Friday. You can also contact me personally, through my blog or @NathanM on twitter.

Our New Zealand team also runs the NZ TechNet blog, and @TechNetNZ on twitter – both with news and events for kiwi IT Professionals. For more consumer-oriented information, follow @MicrosoftNZ or, most relevant to this article, reach out to @MicrosoftHelps for support via twitter.


Microsoft Community forums online for self-help

Be sure to check out the Microsoft Community forums for finding answers, sharing ideas and solving problems. Describe what's going on, and our community members can help you understand the problem. Then they can show you how to resolve it with step by-step instructions. There are dedicated forums for each specific product and they are very active with questions and answers.

If you’re working in a technical role, we also have dedicated forums where you can go to for technical assistance – check out the TechNet Forums for IT Professionals or the MSDN Forums for Developers. I can really recommend these forums, they are full of useful information thanks to skilled contributors responding to questions.


TechNet Software Subscription for IT Professionals:
Use promo code NZTN13-1 to receive 30% off.


A 30% discount off a 12-month Microsoft TechNet Subscription makes this affordable for every IT Professional. I’d highly recommend it as it includes great paid support benefits that won’t break the bank. You can read about the different TechNet subscription options and benefits but they include:
  • Professional Support Calls – Professional subscribers receive 2 complimentary support calls and can talk to a Microsoft support professional for fast help with the toughest technical questions. TechNet Professional subscribers also receive a 20% discount on additional purchased support calls.
  • Priority Support in TechNet Forums – with your subscription you have unlimited access & priority support in TechNet forums, with your questions answered within two business days. Engage with other IT Professionals who have encountered the same issues you are facing. Answers are reviewed by a Microsoft support professional.
  • Microsoft E-Learning – Prepare for certification or simply deepen or develop new skills with a selection of Microsoft E-Learning course collection.
  • Microsoft Software Licensed for Evaluation Purposes – During your 12-month subscription you’ll have access to the latest Microsoft full-version and beta software you need for evaluation and deployment planning with no feature limits.

Microsoft Partners

As a Microsoft Partner, you have a range of Partner support options in addition to those listed above. First, sign into the Microsoft Partner Network where you will find a list of support options:
On that site you can also view the details of an incident you recently submitted or submit a new one. You can also see how many partner advisory hours you have available, or purchase more hours. As a Microsoft Partner you receive a range of benefits depending on your membership level, including:
  • Partner advisory hours that you can use for technical enablement and for technical presales and advisory services
  • Partner Support Community
  • Business-critical (customer server down)
  • 5-Pack of Professional Support Incidents

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